Delivery charges starting from Rs. 100 are applicable on all orders.

Caramel representatives will call the customer for order confirmation.

For Cash on Delivery (COD) please pay the rider before opening the package.

 Once an order is dispatched, no cancellation or changes can be done at this stage.

Orders for Karachi, Lahore and Islamabad will be delivered within 2-4 days while delivery to other cities may take 7-10 days. For queries contact the Customer Service Centre at customercare@caramelpk.com or call us at +92 301 0571111.